EFFECTIVE: SEPTEMBER, 2018
YOU GIVE US CONSENT
DEFINING “INFORMATION” AND “USER DATA”
We collect Customer Data in connection with your use of the GrainChain Service, which includes both Personal Information and Anonymous Information. “User Data” means content and information (including Personal Information) submitted by users to, or through, the GrainChain Service. As further explained below, User Data is controlled by the organization or other third party that entered into the Terms with GrainChain (the “Customer”). When GrainChain collects or processes User Data, it does so on behalf of the Customer. If you are using the GrainChain Service by invitation of a Customer, whether that Customer is your employer, another organization, or an individual, that Customer determines its own policies regarding storage, access, modification, deletion, sharing, and retention of User Data which may apply to your use of the GrainChain Service. Please check with the Customer about the policies and settings it has in place. “Personal Information” is information that allows someone to identify or contact you, as well as any other non-public information about you that is associated with or linked to any of the foregoing, and can include, for example, an individual's first and last name, phone number, and e-mail address. “Anonymous Information” means data that is not associated with or linked to your Personal Information; Anonymous Information does not, by itself, permit the identification of individual persons.
PROTECTING YOUR PRIVACY
When you register an account for the GrainChain Service, you are required to provide us Personal Information. We collect and store the following Personal Information in connection with the registration of an account: your email address and first and last name.
We may use the Personal Information you submit during the registration process to send you services-related communications. In addition, we may also use such Personal Information to send you electronic newsletters or promotional e-mails, unless you have requested not to receive such promotional communications from us as described below.Payment and Transaction Information
When you submit information to establish your account for payment transactions in connection with the GrainChain Service our third party payment processor (currently, Dwolla) will collect, on our behalf, your name, billing address, and complete bank account information, that enables the GrainChain Service to execute on the transaction.
Our payment processing service provider will retain this information to process your transactions in connection with the use of the GrainChain Service.Services usage information; Geolocation Data
This is information about how you are accessing and using the Services, which may include administrative and support communications with us, and what third party integrations you use (if any).
In addition, if you use the GrainChain Service, GrainChain may collect your geolocation data (subject to your consent), and certain mobile device information, which includes: device/platform type and version (iOS v4, Android, etc.).Feedback and Communications
If you provide us Feedback or contact us via e-mail or through our “contact-us” forms, we will collect your first and last name and e-mail address, any information requested in our Feedback or contact-us forms, as well as any other content included in the e-mail, Feedback or contact-us forms you send to us. Any Feedback you provide will be governed by the Terms.
We may use Personal Information submitted in your communications to contact and respond to you and otherwise in the same manner as described above for registration information.Log File Information
When you access or use the GrainChain Service, our service provider may collect, and share with us, information such as your web request, IP address, access times, and other browsing information.
This information is used to (i) provide you the GrainChain Service and other services requested by you, (ii) improve the GrainChain Service and other services provided to you by us, (iii) notify user about updates to the GrainChain Service, and (iv) contact you for our own internal marketing purposes.Anonymous Information
We may create Anonymous Information records from Personal Information by excluding information (such as your name) that would otherwise make such data personally identifiable to you. We may use Anonymous Information at our discretion and for any purpose. When we provide or use this information, we employ procedures so that the data does not identify you and we contractually prohibit recipients of the data from manipulating the data in a way that would re-identify it back to you.Financial Transactions Involving GrainChain
To make informed decisions on whether to participate in a transaction with you, through financing or otherwise, GrainChain will review and analyze all customer data that it has collected from you. This information may include, but is not limited to, information such as your name, address, email address, phone number, transaction history, inventory data, customer contracts, and customer historical. Rest assured that we will use this data with utmost care and respect for your privacy, and we will not share it with third parties without your explicit consent, except as required by law. We value the trust you have placed in us and will continue to work hard to protect your personal information and use it responsibly. If you have any questions or concerns about our privacy practices, please do not hesitate to contact us.Other
We may provide certain additional services and/or communications if you select such additional services and/or communications by opting-in to such additional services and/or communications using certain buttons provided in the user interface of our services. We will collect your name, e-mail address and telephone number (if provided) and any other information we specify in the user interface of our services where you opt-in by clicking on such buttons. We may use such Personal Information to send you the corresponding additional services and/or communications.
HOW WE SHARE YOUR INFORMATION
GrainChain employs technical and administrative control and maintain the security of information collected through the GrainChain Service. Although we follow generally accepted standards to protect the Personal Information submitted to us, both during transmission and once we receive, no method of transmission over the Internet, or method of electronic storage, is 100% secure and no company, including GrainChain, can completely or effectively eliminate the risks connected to handling information on the Internet. You acknowledge and agree that you provide your Personal Information at your own risk. If you have any questions regarding our security measures please contact [email protected]
GrainChain does not knowingly collect or maintain Personal Information from or about children under the age of thirteen (13) and the GrainChain Service is not intended to be used by persons under thirteen (13). If you are under the age of thirteen (13), please do not use the GrainChain Service at any time nor in any manner If we learn that Personal Information of persons under thirteen (13) years of age has been collected on or through the GrainChain Service, then we may deactivate the account and/or make the user content inaccessible. If you find that we have personal information about anyone below thirteen (13) years of age, please inform us at [email protected]
18. QUESTIONS AND ADDITIONAL INFORMATION.